Refund & Cancellation Policy

Refund & Cancellation Policy

This Refund and Cancellation Policy governs the cancellation and refund process for services purchased from TRAFICO ANALYTICA PRIVATE LIMITED, a provider of digital marketing services. By availing of our services or accessing our website, you agree to the terms outlined below.

1Cancellation Policy

Cancellation Window

Clients may request a cancellation within 15 Working Days from the date of payment or service agreement, whichever is earlier.

Request Process

Cancellation requests must be submitted in writing via email to traficoanalytica@gmail.com with a valid reason and supporting details.

Restrictions

No cancellations will be entertained once the project has progressed beyond strategy finalization and/or execution phase.

Minimum Project Value

Projects with a starting value of INR 15,000 or more are subject to this policy.

2Refund Policy

No Refund After Work Begins

Once significant planning, content development, ad account setup, or marketing campaigns have commenced, no refund will be processed.

Refund Processing Time

Any refund approved will be credited within 7-15 Working days to the original payment method.

3Non-Refundable Items

No refunds will be made for:

Services Already Delivered

Completed work, reports, or deliverables that have been provided to the client.

Third-Party Ad Spends

Ad spends paid to third-party platforms (Google, Meta, etc.) that have been utilized for campaigns.

Technical Purchases

Domain registrations, hosting, or paid plugins/tools purchased for the client's project.

Initiated Campaigns

Customized or time-sensitive campaigns that have already been initiated and are in progress.

Important Note

This policy is designed to be fair to both clients and our team. We encourage clients to carefully review project details and ask questions before committing to ensure mutual understanding and satisfaction.

Last updated: 9/29/2025

For questions about refunds or cancellations, please contact us at traficoanalytica@gmail.com