Refund & Cancellation Policy

This Refund and Cancellation Policy governs the cancellation and refund process for services purchased from TRAFICO ANALYTICA PRIVATE LIMITED, a provider of digital marketing services. By availing of our services or accessing our website, you agree to the terms outlined below.

1. Cancellation Policy

• Clients may request a cancellation within 15 Working Days from the date of payment or service agreement, whichever is earlier.
• Cancellation requests must be submitted in writing via email to traficoanalytica@gmail.com with a valid reason and supporting details.
• No cancellations will be entertained once the project has progressed beyond strategy finalization and/or execution phase.
• Projects with a starting value of INR 15,000 or more are subject to this policy.

2. Refund Policy

• Once significant planning, content development, ad account setup, or marketing campaigns have commenced, no refund will be processed.
• Any refund approved will be credited within 7-15 Working days to the original payment method.

3. Non-Refundable Items

No refunds will be made for:

• Services already delivered.
• Ad spends paid to third-party platforms (Google, Meta, etc.).
• Domain registrations, hosting, or paid plugins/tools purchased for the client’s project.
• Customized or time-sensitive campaigns that have already been initiated.